TERMS OF SERVICE

The rules of the road.

Effective [EFFECTIVE_DATE]. Last updated [EFFECTIVE_DATE].

THE SHORT VERSION

Here's what you're agreeing to.

You're at least 18, and you're using Cheer Planner to organize your family's cheer life.

The Pro subscription auto-renews at the price shown when you sign up. You can cancel any time.

We provide the app "as is" — we try hard to keep it running and accurate, but we can't promise zero bugs or zero downtime.

If something goes wrong and you sue us, the most you can recover is what you've paid us in the last 12 months. (Standard for SaaS — see Section 10.)

1

Agreeing to these terms.

These Terms of Service ("Terms") are a contract between you and [COMPANY_LEGAL_NAME] ("Cheer Planner," "we," "us"). By creating an account or using Cheer Planner, you agree to these Terms. If you don't agree, you can't use the app.

These Terms work together with our Privacy Policy, which explains how we handle your data. Where the two documents overlap, both apply.

2

What Cheer Planner is.

Cheer Planner is a web and mobile application that helps cheer families organize practice schedules, competition events, packing lists, payments, and performance-day timelines. It is provided as a subscription service.

We may add, change, or remove features over time. We will try to give reasonable notice for changes that meaningfully reduce what you get on your current plan.

3

Who can use it.

To create an account, you must:

  • Be at least 18 years old
  • Be capable of forming a binding contract in your jurisdiction
  • Provide accurate information about yourself
  • Have the legal right to enter information about any minor (cheerleader) you add to your account

Cheer Planner is designed for parents and guardians. Minors should not create accounts directly. If you're inviting a co-parent, you confirm that you have the right to share the cheerleader's information with them.

4

Your account.

You're responsible for your account:

  • Keep your sign-in credentials secure (Auth0 handles this on our side)
  • Don't share your account with anyone else
  • Tell us if you think someone else has accessed your account
  • Keep your contact info up to date so we can reach you about account matters

You can have multiple cheerleaders on one account (Pro plan). You can invite a co-parent to share access to a specific cheerleader; this gives them read-and-split-payments access but not the ability to edit your events. See the in-app co-parent settings for the current permissions model.

5

Subscriptions and billing.

Free vs Pro. Cheer Planner offers a free tier with limited features and a Pro tier with full features. The current plan details and prices are shown on the Pricing page.

14-day free trial. New accounts start with a 14-day free Pro trial. No credit card is required to start the trial. At the end of the trial, you'll automatically move to the Free plan unless you subscribe to Pro.

Automatic renewal. If you subscribe to Pro, your subscription renews automatically at the end of each billing period (monthly or annual, whichever you chose). We charge the payment method on file using Stripe. If you do not cancel before the renewal date, you authorize us to charge the renewal fee.

Price changes. If we change the subscription price, we will notify you at least 30 days before your next renewal. You can cancel before the new price takes effect if you don't want to continue.

Cancellation. You can cancel anytime from the Manage Subscription page in the app. Cancellation takes effect at the end of your current billing period — you keep Pro access until then. After cancellation, your account reverts to the Free plan.

Refunds. We do not offer refunds for partial billing periods. We may issue refunds in unusual situations at our discretion (e.g. duplicate charge, billing error).

Taxes. Prices shown do not include applicable sales tax. Where required by law, we will collect sales tax at checkout.

6

Acceptable use.

When using Cheer Planner, you agree NOT to:

  • Use the app for any unlawful purpose
  • Reverse engineer, decompile, or attempt to extract source code
  • Scrape, copy, or systematically download data from the app
  • Resell or sublicense access to the app
  • Use the app to harass, threaten, or harm another person
  • Upload malicious code, viruses, or attempt to compromise our infrastructure
  • Impersonate another person or misrepresent your affiliation with anyone
  • Interfere with other users' access to the app
  • Use automated tools to access the app at unreasonable scale

We reserve the right to suspend or terminate accounts that violate these rules.

7

Your content.

You own your data. The events, schedules, packing lists, payments, notes, and other information you put into Cheer Planner belong to you. We don't claim ownership.

You give us permission to store and display it. So we can run the app, you grant us a worldwide, non-exclusive, royalty-free license to store, display, modify, and back up your data — only as needed to provide the service. This license ends when you delete your data (with the exceptions in our Privacy Policy).

Cheer Planner's content and code belong to us. The app's design, code, logo, name, and marketing content are owned by Cheer Planner and protected by copyright and trademark law. You may not copy or reuse them without our written permission.

8

Ending the relationship.

You can end it any time. Cancel your subscription from the Manage Subscription page. Delete your account from the Profile page or by emailing support@cheerplanner.com. When you delete your account, we will delete your personal data within 30 days as described in our Privacy Policy.

We can end it too, for cause. We may suspend or terminate your account if you violate these Terms, if your payment method fails repeatedly, or if your use of the app threatens our infrastructure or other users. Except in cases of serious violation, we will try to give you notice and a chance to fix the issue.

9

Disclaimers.

Cheer Planner is provided "as is" and "as available." We work hard to make the app reliable and accurate, but we don't guarantee:

  • That the app will always be available or error-free
  • That all data will be transmitted or stored without loss
  • That the app will meet your specific needs
  • That third-party services we rely on (Auth0, Stripe, SendGrid, Azure) will be available at all times

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

You're responsible for keeping your own backups of important data. Cheer Planner is a planner, not a system of record for legal or financial purposes.

10

Limits on our liability.

To the maximum extent permitted by law:

Cheer Planner is not liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — even if we knew such damages were possible.

Our total liability for any claim arising out of or related to your use of Cheer Planner is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) $100.

Some jurisdictions don't allow these limitations, in which case they apply to the maximum extent permitted in that jurisdiction.

11

Your responsibility.

You agree to defend, indemnify, and hold harmless Cheer Planner and its officers, employees, and contractors from any third-party claim arising from your violation of these Terms, your misuse of the app, or your violation of someone else's rights (including the privacy or rights of any minor whose information you've entered).

12

Governing law.

These Terms are governed by the laws of the Commonwealth of [COMPANY_STATE], USA, without regard to its conflict-of-laws rules. Any dispute that goes to court will be filed in the state or federal courts located in [COMPANY_STATE], and you and we both consent to the jurisdiction of those courts.

13

Resolving disputes.

Talk to us first. If you have a dispute with Cheer Planner, email us at support@cheerplanner.com and we'll try to work it out informally. Most issues can be resolved this way.

Small claims is OK. Nothing in these Terms stops either of us from bringing a qualifying claim in small claims court.

No class actions. You agree to resolve disputes with Cheer Planner only on an individual basis. You waive the right to bring or participate in any class, collective, or representative action against us.

14

Changes to these Terms.

We may update these Terms from time to time. When we make changes, we'll update the "Last updated" date at the top of this page. For significant changes (for example, changes to how we bill, the limitation of liability, or the dispute resolution rules), we'll email registered users at least 14 days before the change takes effect, so you have time to review and decide whether to continue using Cheer Planner.

Your continued use of the app after the new Terms take effect means you accept them. If you don't agree, please stop using the app and cancel your subscription.

15

Other things.

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Cheer Planner about your use of the app. They replace any earlier agreements.

If one part doesn't apply. If a court decides that a part of these Terms can't be enforced, the rest still applies.

No waiver. If we don't enforce a part of these Terms in one situation, that doesn't mean we won't enforce it later.

Assignment. You can't transfer your account or these Terms to anyone else without our permission. We can transfer them to a successor (for example, if Cheer Planner is acquired by another company), with notice to you.

16

Questions?

Email support@cheerplanner.com and a real person (probably the founder) will reply within 2 business days.

For legal notices, you can also write to:
[COMPANY_LEGAL_NAME]
[COMPANY_ADDRESS]

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